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About Infosys India

Infosys is a leading global provider of digital services and consulting, supporting clients in over 56 countries through their digital transformation journey. With decades of experience, they guide organizations worldwide, leveraging cloud and AI technologies to drive agility and continuous improvement. Their AI-first approach, combined with a commitment to digital skill transfer and innovation, empowers businesses to thrive in the digital age.

Your role

Service Line

• BPO Service Line

Responsibilities

• Ability to quickly and efficiently assimilate process knowledge
• Effective probing & analyzing skills and capable of doing multi-tasking of voice & data entry

Training & development

At Infosys, continuous learning is central to talent development, providing employees with tools, support, and opportunities for career advancement. Through a robust digital ecosystem, employees can learn anywhere, anytime with personalized guidance and tailored content from the virtual assistant Zoiee. They emphasize upskilling and reskilling through convenient and engaging learning opportunities to help employees build proficiency and expertise.

Benefits

As an employee at Infosys, the common benefits given include:

• Health Care & Insurance
• Generous leaves
• Vacation & Time Off
• Work from Home
• Reduced or Flexible Hours
• Employee Assistance Program
• Job Training & Tuition

Career progression

Employees have opportunities to specialize, enabling them to learn and advance within the organization. The internal job marketplace supports both lateral and vertical career movements, while personalized recommendations assist employees in developing proficiency and expertise, steadily enhancing their skills.

Work-life balance

Infosys places a strong emphasis on work-life balance by integrating mobile-first solutions for employee experiences, fostering innovation through programs like Be the Navigator and HackWithInfy, and prioritizing employee health and wellness with initiatives like the Health Assessment and Lifestyle Enrichment (HALE) program. Additionally, the company encourages community engagement through CSR platforms and recognizes employee volunteering efforts, contributing to a holistic approach to employee well-being and fulfilment.

Company culture

They foster a culture of inclusiveness and openness, encouraging exploration and applied innovation. They value integrity, transparency, fairness, and excellence, guiding their actions and decisions. With a diverse workforce from over 150 nationalities, they prioritize meritocracy of ideas, ensuring that talent thrives in an inclusive environment where skills and attitude matter more than background.

To know more about their culture, watch this video:

About you

Qualifications

• Candidate needs to have 15 years of full-time education
• Proficient with basic computer knowledge
• Candidate should be flexible to work in 24*7 environments, comfortable to work in night shifts (Rotational)
• Excellent verbal and written communication, interpretation and active listening skills
• Should be comfortable working from an office

Educational Requirements

• Graduate

Source

The following sources were used in researching this page:

• infosys.com/about.html
• infosys.com/careers/culture.html
• infosys.com/careers/graduates/learning-development.html
• infosys.com/content/dam/infosys-web/en/about/corporate-responsibility/esg-vision-2030/employee-wellness-and-experience.html
• glassdoor.com