Home Health Care & Insurance Operations Senior Representative

About NTT Data

NTT DATA Services is a global business and IT services provider specializing in digital, cloud, and automation across a comprehensive portfolio of consulting applications, infrastructure, and business process services. They aim to create new paradigms and values that contribute to a richer and more harmonious society by making full use of information technology.

Your role

Job Responsibilities:

• The candidate is responsible to read and understand the process documents provided by the customer.
• Analyze the insurance request received from the customer and process it as per standard operating procedures.
• Familiarize, navigate multiple client applications, and capture the necessary information to process customer requests.
• Ensuring accurate and timely completion of transactions to meet or exceed client SLAs
• Organizing and completing tasks according to assigned priorities.

Training & development 

NTT DATA supports and invests in its employees to develop and acquire the skills and knowledge for their roles, career progression, and growth.

Employees have access to their various development tools;

• Udemy (the leading online learning platform)
• The best external training providers for technical and professional skills development & certification
• A suite of business and management courses that they run internally
• Lunch and learns sessions
• RISE mentoring program
• They understand that coming to work is more than just a job; They care immensely about their people and their personal and professional development.

Benefits

Benefits they offer include:

• Healthcare & Insurance
• Life Insurance
• Disability Insurance
• Dental Insurance
• Vision Insurance
• Stock Options & Equity
• Flexible work time
• Maternity & Paternity Leave
• Gym Membership
• Employee Assistance Program (Source: Ambition Box)

Work-life balance

At NTT DATA, they understand you're not just building a career - you're building a life. Meaningful work, a reasonable work-life balance, a community guided by the free exchange of ideas, as well as constant learning are just a few of the values that they stand for. Work days are usually from Monday to Friday. They have flexible work timings.

Culture & vibe

Customer needs are first and foremost for the company. NTT Data strives to understand the client’s requirements and tries to resolve them on a priority basis. The company has a principle of foresight which makes them work more in advance. They don’t like to settle for the status quo and like to change or adapt to the changing needs of the industry.

Teamwork is another principle that is followed in the letter. NTT Data believes that more diversity creates more brilliance in work.

About You

Requirements for this role include:

• Fresher from any graduation with excellent analytical skills.
• Basic insurance knowledge
• Should have typing speed with a minimum of 21 WPM
• Ready to work in complete Night Shift.
• Excellent verbal/oral communication skills
• Candidate should be flexible & support team during crisis period
• Ready to relocate as per the business requirement.
• Able to adapt quickly in a rapidly changing environment
• Should be confident, aggressive, and result oriented

Preferences

• Ability to communicate (oral/written) effectively to exchange information with our client.
• Any Graduate with English as a compulsory subject

How to apply

To apply for this role, just click on the "Apply on employer site" button below, which navigates to the career page where the application can be submitted directly.