The Associate Graduate works closely with one or more senior professional colleagues. The primary responsibility of the Associate Graduate is to assist with tasks relevant to the specific area or function.
Key Roles and Responsibilities:
Gain knowledge and experience in the area of specialisation or function
Acquire the relevant practical experience and knowledge of the service or solution offered by the specific area or function
Assists with general administrative tasks for a specific area or function
Receives detailed instructions to coordinate meetings, logistics, filing and record-keeping
Assist with the preparation and distribution of reports and review system data for accuracy
Supports the identification of errors or discrepancies and escalates them for resolution
Provide support to clients in low complexity matters and maintain a log and/or list of all the queries
About you
Knowledge, Skills and Attributes:
Attention to detail
Verbal and written communication skills
Ability to prioritise tasks and multitask
Ability to professionally handle complaints, problems and issues, escalate resolutions and corrective actions
Ability to deliver a quality service through their support offering
Passion for continuous improvement
Self-motivated and a passion to learn
Ability to work in a team-orientated, collaborative environment
Planning, organizing and time management skills
Analytical mind with an inclination for identifying issues and/or defects
Understanding, knowledge and interest in the specific area or function
Knowledge of tools and methodologies associated with the specific area or function
Ability to apply theoretical knowledge in a practical manner
Academic Qualifications and Certifications:
Diploma or Bachelor’s degree
Relevant certification
Required Experience:
Basic experience is desirable but not essential
Basic experience dealing with internal and external stakeholders
Benefits
With benefits that go well beyond compensation, you can realize your potential and grow in your career with NTT Data.
Get rewarded with both a competitive base salary and an annual performance-based bonus or commission plan.
Working in a culture where your contribution matters means your achievements and success will be acknowledged and celebrated.
Competitive leave policies ensure you can take time off work when you need to, whether it’s to take a vacation, recover from illness, or deal with big life events like bereavement or becoming a parent.
Choose from a range of locally relevant and meaningful options that suit your circumstances and life stage.
A progressive approach to hybrid working enables you to balance flexibility and human connection. For your ongoing support and professional well-being, their leading employee assistance program (EAP) is available 24x7.
You are empowered to own and manage your career. Ongoing investment in learning and growth opportunities gives you access to unrestricted courses and certifications and a world-class career platform.
Training & development
Employees have ongoing opportunities to develop their careers through personal and professional development plans and access to extensive learning resources. They can learn from peers or utilize online resources in areas such as Sales, Technology, and Leadership. Award-winning technical training and expert communities ensure they stay updated with the latest technologies and certifications.
Career progression
NTT DATA empowers employees to own their careers through personalized development plans, offering unrestricted access to learning resources and technical certifications. Transparent and structured plans enable meaningful dialogue with management, aligning career paths with personal and strategic goals. Programs like Fast Track and mentorship from leaders like Lauren Richardson demonstrate the company's commitment to professional growth, making NTT DATA a top employer dedicated to nurturing its global workforce.
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Sources
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